FAQ

Orders and Shipping

• When will I receive my order? Can you provide a shipping estimate?
• What countries can you ship to?
• I need help placing an order or creating an account
• I'm in the US but it's not accepting my shipping address zip code
• Why does my order still say "processing"?
• I want to add something to my order. Can I do that? Or can you combine multiple orders?

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Autographs

• Do autographs include a Certificate of Authenticity?
• Are the autographs available on your website genuine, or are these printed reproductions?
• Will the signed photo that I order be the exact same item that is pictured in the listing photo?
• Can I have my autograph personalized?

Comics

• I ordered a CGC comic. Am I able to receive the rest of my order separately while I wait for CGC to complete grading?
• Are CGC comics pre-graded and ready for immediate shipping?
• How long does the CGC grading process take?
• Do signed comics include a Certificate of Authenticity?
• Can I buy show exclusives online?

Collectibles and other Merchandise

• Can I buy show exclusives online?

Returns and Exchanges

• Do you have a Returns or Exchange policy?
• Am I able to cancel my order or items on my order?
• I received my order, but there's something wrong. Can you help me?